Lesson 10 - Take responsibility for your own career

Please post a comment responding to these questions (adapted from page 131 of the book):

• What specifically have you done recently to gain new knowledge or skills in order to become a more valuable educator? This can include informal learning as well as structured professional development or courses.
• Who are your mentors, and do they know your goals?

Lesson 9 - Figure out what ticks off your customers

Please post a comment responding to these three questions (adapted from page 117 of the book):

• What do families find frustrating about your school?
• Are you asking the community about their experience with your school?

• If so, what are you learning?

• What are you doing about it?

• If you are not asking, when and how can be start?

• What can your school do to encourage greater sharing of ideas for improving the educational experiences of your students?

Lesson 7 - Never ever say "That's not my job" - Don't even think it

Please post a comment responding to these three questions (adapted from page 87 of the book):

• What are some examples or the "it's not my job syndrome" you've experienced in your teaching career?
• What are some examples or behaviors that would communicate a sense of ownership in the school to the students, their families and the community as a whole?
• What can your school do to ensure that all staff demonstrate a sense of ownership in the education of all students?

Lesson 6 - Pay attention to details - Everything speaks

Please post a comment responding to these questions (adapted from page 73 of the book):

• Take a walk through your school (preferably with your team or a community member). What messages are being "spoken" in your school?
• How can you and your school implement or increase commitment to the Everything Speaks philosophy?

Lesson 5 - Don't be a customer service robot

Please post a comment responding to these three questions (adapted from page 61 of the book):

• In your role as an educator, what routine tasks could potentially appear robotic to students - with the result that they feel they've simply been processed?
• What can be done to personalize the task(s) that you identified in the previous question?
• How can you make what is automated in your school more animated and personalized?

Lesson 4 - Have fun with the job - no matter how miserable you feel

Please post a comment responding to these questions (adapted from page 49 of the book):

• Within reason, what does having fun with the job look like and sound like in your role at the school?
• How does your county or school promote fun for employees?

Lesson 3 - Little wows add up

Please post a comment responding to these questions (adapted from page 35 of the book):

• What are some examples of simple courtesies that prompt smiles and gratitude from families of your students?
• What actions can you take that demonstrate you truly care about your student's experiences with your school?